Request Technical Support

If you need technical support for an NS product, please use the form below. If you have an informational request, please visit our FAQ page, or write to

If you have not previously registered your NS instrument, please do this first via our instrument registration form. Registering helps us keep track of your support needs.

Special Notice – with the advent of the COVID-19 Coronavirus, the NS Design team is adjusting its operations to facilitate safe working conditions. Assisting our players remains a top priority, but while these conditions persist, our response times may be affected, so we ask for your patience and understanding if you experience delays.